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Careers
CSR/Teller Open Position - Coleman
Position Summary:
Responsible for servicing the needs of Peshtigo National Bank customers by processing transactions efficiently, professionally, and accurately. Identifies customer needs and promotes bank products and services. Maintains the Bank’s standards and mission statement, including exceptional customer service.
Principal Duties and Responsibilities:
Services customer accounts and requests accurately in accordance with bank policy and procedure. Accepts and processes deposits, withdrawals, transfers, check cashing and loan payments. Issues money orders, cashier checks, and redeems US Saving Bonds. Maintains established control for check holds, stop payments, and customer identification procedures.
- Processes night deposits and mail transactions.
- Processes commercial transaction and change orders, as well as payments for loans.
- Processes CTR’s, SAR’s, monetary instrument documents, and cash logs as applicable.
- Balances CSR cash drawer daily according to the banks procedures. Maintains accurate balancing and variation records that meets bank guidelines. Maintains all audit requirements.
- Maintains good customer relations by answering customer questions; explaining policies and directing customers to appropriate departments. Promotes a positive image of Peshtigo National Bank with all customers.
- Cross sells bank products and services to customers upon review of customer accounts.
- Assists in general office duties including telephone, mail, filing, shredding documents, count and roll coin, and count and band paper money.
- Remains at the office after closing to complete end-of-day duties.
- Opens (closes) checking, savings, CD, and business accounts. Opens and maintains IRA’s and provides investments referrals to appropriate personnel. Maintains depository compliance, Truth in Savings, and all account disclosures/regulations etc.
Additional Duties and Responsibilities
- Assists other employees with questions and concerns relating to Bank products and services.
- Updates knowledge and develops professionally on a continuing basis. Participates in internal and external training and development opportunities as required.
- Some travel required to various branches, also meetings, seminars, or conferences.
- Additional duties may be assigned by supervisor as necessary.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Cash handling: 1 year (Preferred)
- Banking: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
Why Choose PNB?
We are a family-oriented workplace, dedicated to doing the right thing! Our team strives to go the extra mile for our customers whenever possible. Our work is meaningful and impactful, which makes a significant difference in the lives of others.
We encourage our employees to continually learn and get better, providing several opportunities for additional education and training. We take great pride in providing a culture of teamwork, growth, integrity — and fun!
Growth Opportunities
The more we help our employees grow in their careers, the better our organization will become and the more expert solutions we can offer to our customers. We promise if you work hard and excel in your current role, opportunities will be made available to you to grow!
Benefits Offered (Full-Time Employees)
- Medical insurance with HSA plan
- Dental insurance
- Vision insurance
- Life insurance
- Long-term disability insurance
- 401(k) and profit-sharing plan (with company match)
- Paid holidays, vacation and sick time
- Paid volunteer time